1. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide information to website owners about how their site is being used.
Cookies are not executable programs and cannot carry viruses. They cannot access other files stored on your device. There are different types of cookies:
- Session cookies — temporary cookies that are deleted when you close your browser.
- Persistent cookies — cookies that remain on your device for a set period, or until you delete them.
- First-party cookies — set by Promtaix directly.
- Third-party cookies — set by external services we use (e.g. analytics providers).
2. Cookie Categories We Use
Category 1 — Strictly Necessary Cookies
| These cookies are ALWAYS active — they cannot be switched off. They are required for the website to function and cannot be disabled without breaking the platform. |
| Cookie name | Type | Purpose & expiry |
| auth_session | First-party | |
| csrf_token | First-party | |
| cookie_consent | First-party | |
| __stripe_mid | Third-party (Stripe) |
Category 2 — Functional / Preference Cookies
| These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we use. Disabling them may affect how the platform functions. |
| Cookie name | Type | Purpose & expiry |
| ui_theme | First-party | |
| prompt_lang | First-party | |
| last_model | First-party |
Category 3 — Analytics Cookies
| These cookies help us understand how visitors interact with the platform — which pages are popular, how long people stay, and where they come from. All data is anonymised and aggregated. Requires consent. |
| Cookie name | Type | Purpose & expiry |
| _ga | Third-party (Google Analytics 4) | |
| _ga_[ID] | Third-party (Google Analytics 4) | |
| ph_[ID] | Third-party (PostHog) |
Google Analytics is configured with IP anonymisation enabled. We do not share Google Analytics data with Google for advertising purposes.
Category 4 — Marketing & Targeting Cookies
| These cookies may be set by our advertising and social media partners. They track your activity across websites to build a profile and deliver more relevant advertising. Requires explicit consent. |
| Cookie name | Type | Purpose & expiry |
| _fbp | Third-party (Meta / Facebook Pixel) | |
| _gcl_au | Third-party (Google Ads) | |
| li_fat_id | Third-party (LinkedIn Insight) |
We only activate marketing cookies once you have given explicit consent via our cookie consent banner. You may withdraw consent at any time.
3. How to Manage Your Cookie Preferences
You have several options for managing cookies on promtaix.com:
- Cookie settings panel — click ‘Manage Cookies’ in the footer of any page on our site to adjust your preferences at any time. Changes take effect immediately.
- Browser settings — most browsers allow you to refuse cookies or delete existing ones. The following links show you how to do this in the most common browsers: — Google Chrome: support.google.com/chrome/answer/95647 — Mozilla Firefox: support.mozilla.org/kb/enable-and-disable-cookies — Safari: support.apple.com/guide/safari/manage-cookies — Microsoft Edge: support.microsoft.com/microsoft-edge
- Google Analytics opt-out — install the Google Analytics opt-out browser add-on: tools.google.com/dlpage/gaoptout
- Industry opt-out tools — you can opt out of interest-based advertising from multiple ad networks at once using your country’s ad industry opt-out tool (e.g. youronlinechoices.com for Europe, optout.aboutads.info for the US).
Please note: disabling certain cookies may affect the functionality of the platform. Strictly necessary cookies cannot be disabled without impacting core platform features such as login and payment processing.
4. Consent and Withdrawal
When you first visit promtaix.com, we display a cookie consent banner. This banner allows you to:
- Accept all cookies (categories 1–4)
- Accept only strictly necessary cookies
- Customise your preferences by category
Your consent preferences are stored in the cookie_consent cookie for 12 months. After 12 months, we will ask for your consent again. You may change your preferences at any time by clicking ‘Manage Cookies’ in the site footer.
For users in the EEA and UK, we do not activate non-essential cookies until you have provided explicit consent, in accordance with the EU ePrivacy Directive and UK PECR.
5. Third-Party Websites
Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy or cookie practices. We encourage you to read the privacy and cookie policies of every website you visit.
6. Updates to This Policy
We may update this Cookie Policy when we add or change the cookies we use, or when the law requires us to do so. When we make significant changes, we will update the effective date at the top of this page and, where appropriate, display a new consent banner so you can review and reconfirm your preferences.
7. Contact Us
If you have any questions about how we use cookies or this policy, please contact us:
Email: [email protected]
Website: promtaix.com/contact